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Leadgains system overview

Use this page when you are working in Leadgains for the first time. The video shows how to navigate the system and where to find the most important parts.

Brief overview

Leadgains brings your lead follow-up, conversations, appointments, pipeline and customer communication together in one central system. Watch the video below first so you recognise the main navigation and the most important areas.

If you want to go straight to all manuals, open the general Leadgains Knowledge base. There you will find the full homepage with all articles and the search function.

If you have already confirmed your verification email, you can log in immediately via app.ldgns.be. After that, use the knowledge base to look up specific actions step by step.

Take 45 to 60 minutes to watch the video calmly and explore the system. The goal is not to memorise everything immediately, but to know where to click and where to find help.

Video explanation

In this walkthrough we go through the Leadgains system as if you are using it for the first time.

Need subtitles?

This video is in Dutch. Click the gear icon in the video player, turn on Closed Captions and choose English under Caption Language.

How to change subtitle language

Step-by-step plan

Step 1 - Verify your account

You will receive a separate verification email to activate your Leadgains account. Complete that verification first. Without verification, you may not be able to log in yet or certain permissions may still be missing.

Step 2 - Log in to Leadgains

Go to app.ldgns.be and log in with the email address that received the verification email.

Step 3 - Watch the system overview

Watch the full video on this page. Pay special attention to where you can find conversations, contacts, appointments, pipeline and settings.

Step 4 - Use the knowledge base for specific questions

When you want to perform a specific action, open the Leadgains Knowledge base and search for the topic. Examples include managing appointments, using Conversations, adding contacts or stopping follow-up.

Step 5 - Report anything that blocks you

If you get stuck, miss access or notice something incorrect in your account, reply to the onboarding email or email info@leadgains.ai.

Common questions

Do I need to watch the full video?

Yes. The video is intended as a first tour. You do not need to remember everything immediately, but you will get enough context to find your way faster later.

Where can I log in?

Use app.ldgns.be. First check whether your account verification is complete.

Where do I find practical steps after the video?

Use the search function in the knowledge base. For example, start with using Conversations, making appointments from Conversations or managing contacts.

I cannot log in or I am missing access.

First check your verification email. If the issue remains, email info@leadgains.ai.